SYNERGYCHAT began in 2012 on a mission to provide high caliber live chat services to Canadian organizations from many industries. We recognized early on the shortfalls of automation in this particular domain which was failing to deliver adequate customer service and causing growing dissatisfaction among consumers. In other words, poor chat is worse than no chat.
We are a Canadian owned and operated business with our team of agents based across 10 provinces to provide localized support for your customers. We pride ourselves in our in-depth consumer behavior understanding, highly trained chat support representatives and customizable managed live chat services. As a leading chat support provider, we offer human interaction-based services that enhance client reputation and brand recognition. Our team of professional and personable live chat agents are here to greet and engage your online customers 24/7, 365 days a year. Years of experience have allowed us to develop an extensive training and continual learning program for our live chat agents.